# Help center > Find answers to your questions ## Debit cards 💳 Get information about all debit cards of the bank - [Order a card](https://destek.abb-bank.az/en/articles/1-order-a-card): Choose the most suitable card for you here. - [Can I get a free card from ABB?](https://destek.abb-bank.az/en/articles/5-can-i-get-a-free-card-from-abb): Tam DigiCard - Completely digital, Utterly real! - [Which card is suitable for travelers?](https://destek.abb-bank.az/en/articles/6-which-card-is-suitable-for-travelers): Pay with ABB Miles card and earn travel miles! - [Obtain both a debit and a credit card at the same time!](https://destek.abb-bank.az/en/articles/7-obtain-both-a-debit-and-a-credit-card-at-the-same-time): TamKart credit card is ideal for you! - [How do I take advantage of the special offer for young people?](https://destek.abb-bank.az/en/articles/9-how-do-i-take-advantage-of-the-special-offer-for-young-people): Live your youth to the fullest! - [Which cards have special advantages?](https://destek.abb-bank.az/en/articles/11-which-cards-have-special-advantages): You can gain more opportunities with premium cards! ## Buy ABB shares!💙 Become an ABB shareholder! - [Buy shares](https://destek.abb-bank.az/en/articles/98-buy-shares): ABB ## Cash loan💵 Loans from IBA on favorable terms for everyone. You can conveniently order your loan online through ABB - [Who is eligible for the loan?](https://destek.abb-bank.az/en/articles/12-who-is-eligible-for-the-loan): If you have an official income, order a profitable cash loan. - [Apply for an online loan](https://destek.abb-bank.az/en/articles/13-apply-for-an-online-loan): Order an online credit in 3 minutes! - [Is there a special cash loan for those who have deposits in ABB?](https://destek.abb-bank.az/en/articles/14-is-there-a-special-cash-loan-for-those-who-have-deposits-in-abb): Cash loan for depositors - [Can I get a favorable car loan from you?](https://destek.abb-bank.az/en/articles/15-can-i-get-a-favorable-car-loan-from-you): The way for those who want to buy a car passes through ABB. - [How can I repay the credit?](https://destek.abb-bank.az/en/articles/16-how-can-i-repay-the-credit): You can pay the credit online with just a few taps! ## Get an online randevu!🗓️ Randevu - [How can I schedule an online appointment?](https://destek.abb-bank.az/en/articles/17-how-can-i-schedule-an-online-appointment): Get in line online and enjoy our queue-free services! ## Documents📃 Account statement and certificates - [Documents](https://destek.abb-bank.az/en/articles/97-documents): Account statement and Statement ## TamKart сredit card🚀 Take advantage of credit lines and installments - [What is TamKart?](https://destek.abb-bank.az/en/articles/18-what-is-tamkart): TamKart has features of both debit and credit cards. - [Order a TamKart credit](https://destek.abb-bank.az/en/articles/19-order-a-tamkart-credit): The credit card order is processed within minutes! - [What is the grace period?](https://destek.abb-bank.az/en/articles/20-what-is-the-grace-period): The grace period on TamKart credit card is up to 60 days! - [What happens if payment is not made during the grace period?](https://destek.abb-bank.az/en/articles/21-what-happens-if-payment-is-not-made-during-the-grace-period): You'll be offered payments according to the annual interest rate. - [Does interest accrue on the balance?](https://destek.abb-bank.az/en/articles/22-does-interest-accrue-on-the-balance): TamKart also earns. Debit cards earn 7% interest on the balance. - [Is it possible to increase the credit limit?](https://destek.abb-bank.az/en/articles/23-is-it-possible-to-increase-the-credit-limit): You can increase the credit limit from here. - [Is it possible to decrease the limit?](https://destek.abb-bank.az/en/articles/24-is-it-possible-to-decrease-the-limit): You can also decrease the limit by approaching the branch. - [Can I convert the provided limit into cash?](https://destek.abb-bank.az/en/articles/25-can-i-convert-the-provided-limit-into-cash): Yes! And 100% as well! - [How is the installment calculated?](https://destek.abb-bank.az/en/articles/26-how-is-the-installment-calculated): The amount spent can be divided over 24 months. ## "ƏDV geri al" service🧾 ƏDV - [Scan and get your VAT refund!](https://destek.abb-bank.az/en/articles/27-scan-and-get-your-vat-refund): Just scanning the receipt is sufficient! - [What is Fiscal ID?](https://destek.abb-bank.az/en/articles/28-what-is-fiscal-id): The Fiscal ID is located on the receipt. - [What does the status "Pending" on receipt mean?](https://destek.abb-bank.az/en/articles/29-what-does-the-status-pending-on-receipt-mean): The check remains in 'Waiting' status for 30 days. - [What does the status "Refunded" on receipt mean?](https://destek.abb-bank.az/en/articles/30-what-does-the-status-refunded-on-receipt-mean): The amount will be loaded onto the balance after 30 days. - [What does the status "Cancelled" on receipt mean?](https://destek.abb-bank.az/en/articles/31-what-does-the-status-cancelled-on-receipt-mean): The receipt is canceled when it is not valid. - [In which cases "Receipt hasn't found" displays?](https://destek.abb-bank.az/en/articles/32-in-which-cases-receipt-hasn-t-found-displays): This happens when information about the receipt is not found. - [İf QR code can't be read?](https://destek.abb-bank.az/en/articles/33-if-qr-code-can-t-be-read): When QR code is not readable, enter the Fiscal ID. - [How income received from VAT can be used?](https://destek.abb-bank.az/en/articles/34-how-income-received-from-vat-can-be-used): You can transfer the funds to your card. ## Cashback🪙 - [What is Faydalı cashback?](https://destek.abb-bank.az/en/articles/35-what-is-faydali-cashback): Our ABB card earns cashback on purchases! - [There are more advantages in Fayda Max!](https://destek.abb-bank.az/en/articles/36-there-are-more-advantages-in-fayda-max): Take advantage of Fayda Max's opportunities and earn more as you spend! ## Money transfers📤 - [Domestic transfers](https://destek.abb-bank.az/en/articles/37-domestic-transfers): Easily make domestic transfers. - [Transfers abroad](https://destek.abb-bank.az/en/articles/38-transfers-abroad): Send money to all corners of the world. - [Request from a friend](https://destek.abb-bank.az/en/articles/39-request-from-a-friend): You can send a money request with ABB mobile. - [SWIFT](https://destek.abb-bank.az/en/articles/40-swift): It is possible to make SWIFT transfers with ABB! - [Transfer for a car purchase](https://destek.abb-bank.az/en/articles/41-transfer-for-a-car-purchase): ABB customers can easily pay for car transportation expenses. ## Investment📊 ABB-Invest - [Investement internal transaction](https://destek.abb-bank.az/en/articles/42-investement-internal-transaction): Get acquainted with the entry rules here. - [Expenses](https://destek.abb-bank.az/en/articles/43-expenses): Please familiarize yourself with the withdrawal rules outlined here. - [The currency of the performed transaction](https://destek.abb-bank.az/en/articles/44-the-currency-of-the-performed-transaction): Only with USD. - [When do tradings take place?](https://destek.abb-bank.az/en/articles/45-when-do-tradings-take-place): Trading hours are determined according to US stock markets. - [How to purchase company shares?](https://destek.abb-bank.az/en/articles/46-how-to-purchase-company-shares): Activate your balance for stock purchases. - [Creating an investment account](https://destek.abb-bank.az/en/articles/47-creating-an-investment-account): Create your account easily and fully online! - [Fare change](https://destek.abb-bank.az/en/articles/48-fare-change): You can change your fare plan to “Trader“ or “Investor“! - [Comissions](https://destek.abb-bank.az/en/articles/49-comissions): The comission amount is deducted at the time of purchase. ## Deposits and Safe deposit box 💸 - ["Classic" Deposit](https://destek.abb-bank.az/en/articles/50-classic-deposit): Increase your classical deposit income! - [Deposit insurance](https://destek.abb-bank.az/en/articles/51-deposit-insurance): Your funds are safer with insured deposits. - [DigiDeposit](https://destek.abb-bank.az/en/articles/52-digideposit): Create a completely digital deposit account! - [Safe deposit boxes](https://destek.abb-bank.az/en/articles/53-safe-deposit-boxes): Qiymətli əşyaların əmin əllərdə olacaq. - [Deposit box usage rules](https://destek.abb-bank.az/en/articles/54-deposit-box-usage-rules): Term of use - [DigiHesab Max](https://destek.abb-bank.az/en/articles/99-digihesab-max): Earn 6% annual income ## Branches and АТМs 🏫 - [Working hours on business days](https://destek.abb-bank.az/en/articles/63-working-hours-on-business-days): Working hours - [The branches serving on Saturdays](https://destek.abb-bank.az/en/articles/64-the-branches-serving-on-saturdays): Saturday - [Find on the map](https://destek.abb-bank.az/en/articles/65-find-on-the-map): Branch, ATM and Cash In ## Insurance☂️ - [Travel insurance](https://destek.abb-bank.az/en/articles/66-travel-insurance): Travel insurance service - [Auto+](https://destek.abb-bank.az/en/articles/67-auto): Auto+ insurance service - [Auto extra](https://destek.abb-bank.az/en/articles/68-auto-extra): Auto Extra service - [Kasko](https://destek.abb-bank.az/en/articles/69-kasko): Kasko insurance service - [Make a payment](https://destek.abb-bank.az/en/articles/71-make-a-payment): Insurance payment procedure - [In case of difficulties with payment](https://destek.abb-bank.az/en/articles/70-in-case-of-difficulties-with-payment): What should be done in case of difficulty with insurance payment? ## Payments💰 Pay - [Top up mobile balance](https://destek.abb-bank.az/en/articles/72-top-up-mobile-balance): Top up the balance of the mobile number - [Make a payment for public utilities](https://destek.abb-bank.az/en/articles/73-make-a-payment-for-public-utilities): Payment of utility services - [İnternet-providers](https://destek.abb-bank.az/en/articles/74-internet-providers): Payments for internet service providers - [Gamble games](https://destek.abb-bank.az/en/articles/75-gamble-games): Gamble game services - [Education payments](https://destek.abb-bank.az/en/articles/76-education-payments): Payments for education ## PIN code🔒 PIN - [Wrong PIN attempts reset](https://destek.abb-bank.az/en/articles/77-wrong-pin-attempts-reset): Reset PIN attempts - [Set a PIN code](https://destek.abb-bank.az/en/articles/78-set-a-pin-code): PIN code - [Forgot my PIN code](https://destek.abb-bank.az/en/articles/79-forgot-my-pin-code): PIN code - [PIN code change](https://destek.abb-bank.az/en/articles/80-pin-code-change): Change PIN code ## Faydalı keşbək🧮 - [My cashbacks](https://destek.abb-bank.az/en/articles/81-my-cashbacks): My cashback balance - [Selected categories](https://destek.abb-bank.az/en/articles/82-selected-categories): Faydalı cashback categories - [Fayda Categories](https://destek.abb-bank.az/en/articles/83-fayda-categories): Interest rates on cashback categories - [Main requirements](https://destek.abb-bank.az/en/articles/84-main-requirements): Terms and conditions ## Block card❗ - [Block the card](https://destek.abb-bank.az/en/articles/85-block-the-card): Block the card with just one touch! ## SMS notification✉️ - [Activate SMS notification](https://destek.abb-bank.az/en/articles/86-activate-sms-notification): Activate the SMS notification service. ## Get 3% cashback 🤑 Create an automatic payment and receive 3% for the transaction - [Get 3% cashback](https://destek.abb-bank.az/en/articles/87-get-3percent-cashback): Get 3% cashback with auto-payment! ## Fayda Max🏆 - [What is Fayda Max?](https://destek.abb-bank.az/en/articles/89-what-is-fayda-max): Information about Fayda Max - [How can I join?](https://destek.abb-bank.az/en/articles/90-how-can-i-join): How can I join the Fayda Max loyalty program? - [Goals and Rewards](https://destek.abb-bank.az/en/articles/91-goals-and-rewards): Goals and rewards set for Fayda Max - [Additional information](https://destek.abb-bank.az/en/articles/92-additional-information): Our additional available notes for Fayda Max ## Contactless cashing🛜 - [Apple Pay or Google Pay](https://destek.abb-bank.az/en/articles/58-apple-pay-or-google-pay): Contactless cash withdrawal using NFC! - [Cash by code](https://destek.abb-bank.az/en/articles/59-cash-by-code): Withdraw your money by entering the code! ## Campaigns🤩 - [ABB shareholders are getting a chance to win 5000 AZN! 🤩](https://destek.abb-bank.az/en/articles/101-abb-shareholders-are-getting-a-chance-to-win-5000-azn-🤩): 5000 AZN! - [3% Cashback on Payments Abroad!](https://destek.abb-bank.az/en/articles/100-3percent-cashback-on-payments-abroad): 3% Cashback - [ABB Invest campaign](https://destek.abb-bank.az/en/articles/93-abb-invest-campaign): The campaign will continue within the date range of May 28 - June 28. - [TamKart Debit card for free](https://destek.abb-bank.az/en/articles/96-tamkart-debit-card-for-free): 01.04.2024 - 30.06.2024 ## Optional - [Dəstək (az)](https://destek.abb-bank.az/az/llms.txt) - [Служба поддержки (ru)](https://destek.abb-bank.az/ru/llms.txt)